Returns & Exchanges
At Martinez Tool, we stand by the quality of our apparel and offer a 30-day return window for items in their original, unworn condition with tags attached. We strive to make your exchange or refund process as seamless as the fit of our garments.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
- 3.Pack and Ship
Place the items in their original packaging and drop the parcel off at any authorized carrier location or scheduled pickup point.
- 4.Receive Refund or Exchange
After our warehouse team inspects your return, we will process your refund to the original payment method or ship your new exchange items within 5-7 business days.
